LeAir Climate Control Inc

Puyallup, WA 98373

  • Overview
  • Reviews (2)
  • Photos (2)
Main Services: Heating, Ventilation, Air Conditioning
Accredited Business

LeAir Climate Control, Inc. serves the greater Puget Sound community. We have a total commitment to customer satisfaction. The employees who work for LeAir Climate Control, Inc., are factory trained, certified and licensed personnel that have a proven history of quality workmanship in the Heating, Air Conditioning and Refrigeration Industry. We are a licensed and bonded contractor comitted to customer satisfaction for both commercial and residential applications.

http://www.leairclimatecontrol.com

2013 & 2014 Best Puyallup Contractor Award
  • # leaircc881m4

Reviews By Customers Write a Review

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Quality

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Work Description: I called for routiine maintainence on our tankless water heater.. They performed the maintainence but accidently hit the reset switch causing the unit not to work. We were 5 days with no hot water. We called repeatedly for them to come out and get the unit running again but half of the calls went to voicemail and the other half they said they would talk to the technician and get back with us. They did after 5 days!

The tankless water heater was working perfectly when we left, our technician ran the hot water after he completed the maintenance on the equipment, alongside the customer. Everything was working perfectly. He did not his a reset switch (as there is non). What we found was a breaker tripped inside the unit, which is an anomaly. It took two months for this invoice to be paid, (we didn't charge for the second visit) and secondly, we discounted the invoice to reflect a credit for the servicing of the tankless water heater as a courtesy. The customer eventually came into our office to pay, and after running around town to different (wrong) addresses, he was furious and agitated. Our computers were down due to a loss of power which fueled his frustration, but we eventually were able to process payment and get him on his way. We genuinely understand the situation with no hot water and how this effects our everyday lives, but this was no fault of our technician. As I stated before, and to the customer, he was there when we tested everything upon completion of the service and the heating and water heater were both working satisfactorily.

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Quality

Price

Punctuality

Work Description: LeAir Climate Control handles all our HVAC work.

Comments: They have been our HVAC contractor for several years and have never let us down.

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