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JMR Home Services

Main Services: Interior and Exterior Paint, Bathroom Remodeling, Basement Remodeling, Kitchen Remodeling, Hardwood Flooring

Description: JMR Home Services is a company aimed at meeting the needs for painting, remodeling, flooring, home exteriors; in summary, everything related to the home improvement of indoor and outdoor environments in Atlanta Metro area. Our mission is to renovate spaces that connect people through home improvement and beautification services. Our vision is to become one of Georgia's leading home improvement companies by 2021, building strong relationships with our customers and providing consistent, convenient, high-quality, and outstanding customer service. Our team dream about growing along with the company, sharing our core values with our customers and giving the best of ourselves to stand out in the market.

What sets us apart from other contractors: Our customer service, high quality performance and competitive prices!

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4 Reviews

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Work Description: Bathroom remodelx2

Comments: I was originally quoted my remodeling of my bathroom would take two weeks it took approximately two months. Communication between the contractor and management was horrible. I was told the reason why it’s taken two months to complete my two bathrooms was because the manager never paid the contractors so they were not going to come out and finish the work until they got paid. I called the manager to see what was going on and he told me that they were lying and that he would get it fixed. Another two weeks went by and no one came over to finish my bathrooms. I finally got fed up and called the CEO of the company and they were there the next day to finish my bathroom. My bathrooms look like a novice did it the walls aren’t smooth there’s lines everywhere there’s holes around the door frame where they had to repair the wall the shower faucet in the tub faucet leaks water. During the remodel I was told that a dumpster would be put in my driveway to place all of the work materials and trash in but, that never happened. Trash blew around in my backyard on my front porch for a week before I had to call and complain because my neighbors were complaining to me that trash is getting into their yard. This company is 100% unprofessional. I wouldn’t even recommend them for anything. And the CEO of the company never called me back so that goes to show you how they treat their customers. All these five star reviews are probably from their employees or family members. That seems to happen a lot in Google *update- so the company contacted me after I wrote this review and then proceeded to write their response. First the work was not done in September and originally started in October and wasn’t completed until November. The proposal they gave me did not mention trash removal. I would think it’s an automatic given when you’re totally renovated someone’s two bathrooms that you will need to have the trash removed especially after I was told one would be delivered. How would I find a place to dump tile flooring for two bathrooms, a double vanity sink, and drywall? I was told on the first day the contractors got there a trash disposal will be delivered today and that did not happen until after I called and complained that my neighbors were complaining about trash being everywhere. They knew they messed up. The only thing I said I would do myself was paint the walls not prep the walls for paint or anything else just paint the walls everything else they were supposed to do. And about the contractor telling me that JMR DID not pay them, they came to my husband‘s job and had a conversation with him, between my husband and the contractors saying that they haven’t paid us yet. I immediately called the manager and told him what they said to my husband and he said that’s not true I paid them already which apparently was not true. This company has horrible communication as I have said before. They can’t even apologize right.
Ms. Vuley, We were considering taking legal action because what you are doing is illegal. Everything you are saying is completely false and unfair. We have worked too hard for you to come and try to ruin our reputation. We had this review taken down twice because of the evidence we have showing how wrong you are. Don’t worry, we will not try to take it down anymore or take legal action. I now understand it will be a waste of time. I will just let the people that are reading this know my side of the story. I, Julian Munoz, the CEO that you mention in your review was the one that provided you with an estimate. The first time we met you were very specific on how you wanted to save as much money as possible. We did the job you hired us to do and we finished it. It was done in the time we had agreed except the loose fixture that we came back and fixed. Yes, at the moment we were going through some internal changes and it took us a couple of weeks to come back but we did go. We even fixed your drain you said was not working properly because it was full of hair. You are complaining about the drywall but you only hired us to install the vanities, the shower and the tile that that you had already bought. We did pick up the trash even though you said you only wanted a price for labor. I asked you on a text message if you were sure that you wanted to do your own painting and you said yes. We will keep striving to build a great company and will do our best to fully satisfy our clients. If you have a change of heart and want to resolve this in a civil way you can always call me at (678) 267-0682, if not, I kindly ask you to stop harassing our business and leave us alone. We are trying to make a living here. Here is a link showing the completed job, of how I have been trying to work with you, the contract and when I asked you about the paint. https://photos.app.goo.gl/XJzXDQ8rqTkC2N2s5 I do wish you the best. 

Julian Munoz Owner

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Work Description: He painted the inside of my home, the trim around the windows, and a pressure wash.

Comments: I was very satisfied with Julian's work and I would recommend him highly. I have a few friends who are interested in getting painting done and plan on recommending him to them.

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Work Description: Painted kitchen and breakfast room - removed some wallpaper. Painted walls and ceiling - repair work on ceiling as fixture had been changed out. Painted master bathroom with very high ceiling - repair of ceiling and painted most doors and door cases in the house plus baseboards.

Comments: Easy to work with - punctural and did everything on the listing that I wanted. Had waited 4 months for another painter - listening to his promises so was thrilled when I found these guys. No stress working with J's Pro Painters!

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Work Description: We have a two story home that we are preparing to sell, so he painted the inside and outside of it.

Comments: I am pleased to give Juan a reference. He is very reasonable, punctual, and respectful. When I have a question, he is very responsive and offers suggestions. Our house looks great.
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